Interactions between service customers : managing on-site customer-to-customer interactions for service advantage / Richard Nicholls.

Library catalog

Dokumenty piśmiennicze

Download bibliographic description

Autor: Nicholls, Richard.
Title: Interactions between service customers : managing on-site customer-to-customer interactions for service advantage / Richard Nicholls.
Place and date of publication: Poznań : 2005.
Publisher: The Poznań University of Economics Publ. House,
Physical description: XXVII, [1], 272, [1] s. : rys., tab., wykr., 24 cm
Language: eng
Subject entries:
- Marketing
- Komunikacja marketingowa
ISBN: 8374171162
Series: Prace Habilitacyjne / Akademia Ekonomiczna w Poznaniu ;
ISBN2: 8374171162

000 @ 01071nam 2200253 4500
001 @ wsl06000013
005 @ 20130910225521.0
008 @ 060112s2002----PL------------000-0-pol-d
020 a 8374171162
040 a POZ WSL c POZ WSL d POZ WSL
041
```
0
```
```
 
```
a eng
100
```
1
```
```
 
```
a Nicholls, Richard.
245
```
1
```
```
0
```
a Interactions between service customers : b managing on-site customer-to-customer interactions for service advantage / c Richard Nicholls.
260 a Poznań : b The Poznań University of Economics Publ. House, c 2005.
300 a XXVII, [1], 272, [1] s. : b rys., tab., wykr., c 24 cm
490
```
1
```
```
 
```
a Prace Habilitacyjne / Akademia Ekonomiczna w Poznaniu ; v 21
504 a Bibliogr. s. 255-273.
650
```
 
```
```
9
```
a Marketing x aspekt psychologiczny.
650
```
 
```
```
9
```
a Komunikacja marketingowa x aspekt społeczny.
830
```
 
```
```
0
```
a Prace Habilitacyjne - Akademia Ekonomiczna w Poznaniu v 21
901 a 20361
920 a 83-7417-116-2

Title: Interactions between service customers : managing on-site customer-to-customer interactions for service advantage /
Author: Nicholls, Richard.
Signature:
- 4408
- VIII/58
Date: 2005.
Publisher: The Poznań University of Economics Publ. House,
Place of publication: Poznań :
ISBN:
- 8374171162
- 83-7417-116-2
Language: eng
Subject:
- Komunikacja marketingowa
- Marketing

To be able to borrow a book, you must have a reader card

false